Client Reviews of Mary M. Tampakes

Mary Tampakes is the best in the business you're taxes are in good hands PERIOD!!!

Mary's the best - she takes a little longer than a big box store (she's a one woman company), and she's quirky as hell (in the best way), but she exhausts EVERY detail to get you the best return possible. Tax season is a little more enjoyable when Mary's in your corner.

I have been going to Mary for like 7 years now. I will admit, sometimes my taxes are not done when I want them done, but there has been several times when the IRS said I owed money, she did several amended tax returns for me and got them reduced by several thousands of dollars. She is the only person I will go to, so I try not to be pressed for my return, her price is reasonable and I appreciate her, and can't wait to get my W2's to her within the next week

I dropped my taxes off to Mary on February 9, 2015. It is now March 16, 2015 (35 days later) and she still hasn't completed my taxes. My good friend turned his taxes into Mary on February 17, 2015 (8 days after me) and has already had his taxes filed and his refund check cashed. This is extremely frustrating. When I first tried calling Mary, she had her phone temporarily disconnected. The next time I called her I reached her voicemail. Her voicemail recording warned all of her customers not to leave any messages asking about the completion date of their taxes. She said she would call us when she got to us. Today when I called her, her voicemail said she is not returning phone calls until March 23rd, 2015. I don't understand how any business, let alone one that has access to all of your personal information, can find it acceptable to deny their customers a response to their inquiries. I find her lack of availability and inattentiveness to her customers to be not only unprofessional, but extremely disrespectful. My biggest regret is taking my taxes to Mary M. Tampakes. I would advise everyone to take their business elsewhere.