Client Reviews of Jeronica D. Dickson

Ms. Jeronica D. Dickson billed us $350 for doing our 2016 taxes on August 8, 2017 through the Square Cash app. In good faith we paid her upfront (a big mistake). We saved all text conversations with her, and on August 28th, 2017, she said she had finished our taxes and stated that our refund was $6,980, and that she e-filed for us. On Sept. 16th, 2017, Ms. Dickson told us, after being asked about refund and documentation, that we should get refund the following week. We asked her to email a copy of the filing to us several times, but she never obliged us. We contacted her to send copy of filing again on Sept. 22, but received no response. On Sept 25th, we checked with the IRS again to see if she had filed and the IRS rep. said no taxes were filed. On Sept. 26th, she said she wanted to meet and that her Internet had been down. She never met us, and still hadn't emailed the filing. As of Oct. 2017, she still had not filed. We ended up filing taxes ourselves, purchasing H&R Block software from Amazon at the last minute, and filed on the last day of the filing extension, which was October 15, 2017. We have the IRS confirmation showing we submitted our taxes ourselves to the IRS, as well as confirmation that our return was accepted. We filed ourselves but paid $350 to "tax professional". We received our refund from IRS two weeks after we filed. We had no assistance from Ms. Dickson. She is very unprofessional and charged us for a service she did not provide. SHE CHEATED US OUT OF OUR HARD-EARNED MONEY. SHE IS NOT TRUSTWORTHY. BEWARE!!!

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