Client Reviews of Jennifer R. Mackert

My husband and I paid Jennifer $250 to do our taxes. It is over 2 months later and we have not received state or federal refunds. I tried calling her and texting her on May 22nd and 23rd. I finally heard back via text in May 24th that she would look into it. Since that time, I have text her several times and left several voice mails to find out the status. She has not responded in anyway since the initial text. We are now setting up an appointment with the IRS to figure everything out. Do not use Jennifer Mackert!!!!!