Client Reviews of Robert S. Chertoff

Extremely unreliable, No communication, Not technological. If Robert is out of town work is not able to get done. No ability to resolve problems remotely. My Story On June 15th filed my taxes and Efile Paid for the services. On July 5th I call the offices because I have not received my tax refund secretary tell mes that he was missing information for the efile. "Why information was missing? he has a tax business he should know if he is missing something! " why not contact me? why I had to contact the offices when I was expecting to receive my money? He is unprofessional gave him paperwork and what he considered extra he trashed in a regular garbage can!!! I picked up my papers that where in the trash with soda and chips!!! (Not shredding paperwork so no security what so ever,