Client Reviews of Henry A. Young

Henry A. Young failed to perform his job duties of reviewing the tax return after his employee Michael Byrne prepared the return. Michael Byrne is a female and she incorrectly inputted my address, incorrectly inputted the spelling of one of my children's name, and inputted the same child's date of birth incorrectly which caused the IRS to reject my return and my refund advance. I was never told about the rejection and my return was resubmitted without my permission. When I went to the office to discuss the issue Michael Byrne became very unprofessional when I pointed out the mistakes, refused to provide an update on my refund advance, refused to assist any further, became verbally abusive, allowed her boss Henry Young to scream at me to get out of the store and proceeded to call the police to have me removed and refused to assist with their mistakes. Also Henry Young tried to have me arrested for getting a Sprite that is for customers to retrieve on their own and after the police officers arrived I witnessed Michael Byrne recording the officers and me with her cell phone. This incident occurred in front of another employee and a couple Henry Young was supposed to be preparing taxes for. Very unprofessional and embarrassed me publicly as well as having butchered my tax return without an apology or correcting the issue.

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