Client Reviews of Jason A. Risley

Very disappointed and dissatisfied with the experience I received from Terry’s tax service. Initially, my first visit, I was told they wasn’t sure on the amount they “charged” to do my taxes, the “computer” told them.. the second time I went in, they told me they charged $70 and then there were “small” fees for direct deposits from my bank. My bank DOES NOT have any sort of “fees” for direct deposit. I have already talked with them on behalf of that. I was charged over $400 for my taxes to be done. I called in there several times just to ask what they “charged” and each time I called I got a different response, when confronted about having different answers each time, their answer was “we are under new management”. New management my ass, I did NOT have that many tax claims and I have NEVER in my life been charged more than $100 to have my taxes done. I have several other people that I know of that has had the SAME issue with them way over charging and not letting them know. Basically just taking their money. I WILL NOT BE COMING BACK HERE EVER AGAIN TO HAVE MY TAXES DONE AND I KNOW SEVERAL OTHERS THAT WILL NOT BE EITHER. Other than being pissed at the fact that I was charged over $400, my overall experience wasn’t bad, they were nice and helpful as far as what I could and couldn’t claim. But I will not be going back.

Services provided: