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Client Reviews of Marvin L. Ballard, AFSP, EA
Read What 1 Client is Saying About Marvin L. Ballard, AFSP, EA - A Tax Professional from Millbrae CA
Curtis Cook
Burlingame, CA
February 16, 2018
In August I went to Block Advisors with large conflicting IRS bills. I signed a contract with Marvin to look into my taxes and at his recommendation "do a redo" of my past 3 years of returns. In addition to this, I signed over power of attorney so he could contact the IRS on my behalf. From there it went dark! Sept, Oct, and Nov-Several emails to him with no response. Several phone calls no response, other than the 2 times when I did reach him- he would say "I'm working on it." I wanted to fire him and go somewhere else, but being told “I'm working on it" made me want to give him the benefit of doubt and see what he produces. Mid-December I physically went into his office to follow up and it was as if he saw a ghost! I knew immediately he hadn’t touched my taxes or looked into my situation. He said that he would get right on it and after a few more voice mails he finally got back to me on 1/20 saying that he had spoken to the IRS and he wanted me to call him. Another week of messages I finally got a hold him. Verbatim- He says " I spoke with the IRS and they said you owe XXX how do you want to pay and can you pay it" I asked him if he knew how and why they came up with that number? I asked did he even do the three redos that I hired him for? He replied NO and said that he would have to look into some more
Services provided:
•
Individual Taxes - IRS Form 1040
•
IRS Tax Notice Correspondence
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