Client Reviews of Janice B. Baldwin

My wife and I have been going to Norm for 14 years. This year I received a letter for the IRS stating that I owed money as a result of not filling correctly in 2012. When Norm viewed the form he admitted that the software they were using made an error but did not take responsibility himself. He stated that he would send me a check for the interest and would give me some sort of rebate if I returned next year. He then stated that "they did not pay anyone elses taxes" and it was my responsibility to pay for the mistake. I guess one can state that is fair, but when you go to someone and trust them to get the job done correctly as you pay good money (I have payed Norm roughly the amount I currently owe to the IRS if when you add up the 14 years in aggregate) that they would stand behind their work. Baldwin and Troemel will not stand behind their work...they will turn their back on you when they make an error. I want to make that clear to all that looking to go to this firm for tax service.