Client Reviews of Dana P. Rogers

I was very pleased with how my tax return was handled. Even though I didn't get back as much as I was hoping for he explained why I got back what I did. I would highly recommend him to anyone.

Services provided:

Very disappointed with Mr. Dana rogers service, he has very unprofessional calling my wife and I deadbeats. He also has made 2 mistakes on or pertaining to our return. The first was he applied the injured spouse to the wrong person reducing our return by 3500 dollars and when we talked to him to straighten it out he stated it was the irs that made the mistake. This year we had our business truck break down with major repairs to make and it caused a domino affect for our customers because of time constraints. We lost several customers causing our business to plunge and on top of that a fire that occurred this year. So we had to file bankruptcy and Mr. Rogers judged us calling us deadbeats because we were filing bankruptcy. This matter did not pertain to him and he had no legal right to judge us in the midst of our financial turmoil. He also made it a practice over the years while doing our taxes to discuss other customers character and complain about them calling them " deadbeats", "messy", speaking of his customers spousal arguments etc. It all ads up to a very unprofessional service that needs some form of accountability because Mr. Rogers says what he wants to to his customers without regard of their feelings. We paid him to do our taxes this year and we asked him if we could see proof that he has sent our return and he shouted " NO, GET OUT" I feel that the public deserves better than this and that customer confidentiality is being violated every day. For these reasons we can not recommend rogers tax service infact we strongly advise to not consider using rogers tax service because of his belittling nature and the multiple mistakes he makes, after 5 years of our loyal patronage this year he even gets our contact numbers wrong delaying our return this year. We called him to straighten out this mess and he said " I have been looking back on your returns and I should have been charging you more money" !!!! We believe that the time for businesses such as this has passed many years ago, we do live in a time now that businesses usually exercise practices that allows the customers dignity to stay intact. Never should you insult your customers for no reason.