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Client Reviews of Manuel J. Borges, SRTP
Read What 1 Client is Saying About Manuel J. Borges, SRTP - A Tax Professional from Yucca Valley CA
Samuel Rubin
Joshua Tree, CA
February 20, 2017
I'm extremely displeased with Borges Associates. Manuel the owner is not a CPA he's a bookkeeper and didn't disclose this by phone. I went to his home where he conducts business. Please be aware that Manuel does not rent a separate professional office space. He co-mingles his personal home with his bookkeeping tax return business. I'm a business owner for 17 years. We sat at his small kitchen table because his wife was on the computer in the small shared office in his home.. He quoted me $60 hour for 24 hours of bookkeeping. I agreed for I needed my books done for a deadline. 1. Manuel calculated several of my independant contractor's 1099's wrong! This error if I would have "trusted" his judgment would have caused me to owe thousands of dollars in taxes that I didn't owe. His calculations were thousands of dollars off. I insisted he made a error and he insisted that his calculations were correct. I asked him to please add up all the 1099's in front of me. His calculations were INCORRECT. I expected a apology and none was given. In my (cliebt experience) he moved extremely slow, complained, huffed, appeared baffled and confused. I should have declined his services at this point but I had a deadline to submit my books. 2. Manuel was extremely judgmental about my sole proprietor status and co-mingling my business and personal accounts at times in the form of online transfers to draws / pay bills. This is completely legal as a sole proprietor but he attempted to insinuate otherwise. This is unprofessional, offensive and insulting coming from Manuel who conducts business out of his home from his kitchen table. My online transfers were causing him additional work and he shouldn't have accepted me as cliebt reviewing my accounts and knowing this upfront! He's very judgmental in my opinion. 3. Manuel LOST dozens of my 1099's and looked me in the eye and said he doesn't have them. I know he didn't return the 1099's to me. I went home and searched my files and realized he was being dishonest! I contacted him and he still denied having them. When I got upset and told him he had them - he then said oh here they are.. He doesn't win a academy award in my book. I realized at this point that he's either a dishonest, confused or a absent minded person. I came to the conclusion that he's unfortunately NOT to be trusted with MY secure business information any longer. Clients have a right to their opinion according to authentic customer experience and this was mine. He then comped HIS services to me for FREE realizing I caught him in several unprofessional discrepancies. I cannot in good conscience recommend "Borges Associates" to my business associates or friends. I've never wrote a 1 star review before but find it necessary to bring awareness to a horrible customer experience.
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