Client Reviews of Tina Y. Au, EA

It all started 2 years ago when a friend recommended me to Tina. I am active duty army who made some money with Uber and just bought a house. I went to Tina at the end of 2017 and she filed my taxes just fine. Although she filed it just fine I was the one who told her about certain deductions I qualified for which, luckily, hasn't been filed and I received the deductions for my house. I was charge about 550$ for the first year I went with her. At the end of 2018 I had my buisness going along with some Uber earnings and pay from Army and 2 mortgages. She charged 970$ which seemed way more than I was anticipating. She made it seem like she had done a lot more work when in reality it wasn't. I asked her for an invoice but she was unable to properly show me what exactly I was paying for. All it said was tax preparation - $970. She also helped me with my GET which I knew nothing about and thought she would guide and aide me in my buisness venture. This was less than true. I found out later I had to pay an unnecessary 153$ late fee for my GET. I also had her pay my GET for me with the account information I provided her. She paid the wrong account and now I have to fix this mix-up! She will make up prices and charge you because you are unaware of the actual prices. I later on got a quote that I should've only paid about 700$. She was also incompetent at her job and I had to tell her what deductions I am entitled to for my buisness. She was unaware of these deductions and had to get a second opinion from another tax preparer. She was late when paying my GET and paid the wrong account. Now I have to fix this mix-up up. I definitely would not recommend her and neither would my friend. He also ended up having to pay a late fee for his GET. We didn't get any notice or any information on what we had to do regarding our GET. Tina is not helpful and would not be able to properly guide you with your taxes. Go elsewhere!

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