Client Reviews of Sheila D. Jenkins

I have been using S&E Family Tax for several years and was satisfied until I REALLY needed Shelia’s assistance. In August 2021 I received a letter from IRS stating that I under reported my income for 2019 and I had to send them $6,500 by September 2021 (this included $1,000.00 plus in penalties). I was shocked by this because I’m very particular when it comes to getting my tax documents together. I called Shelia and informed her of the letter I received. She asked me to send her a copy and I did. I didn’t hear back from her so I called her again. Shelia told me to send her a copy of the 2019 tax documents that I had sent her (not sure why she didn’t have this info in her files). I forwarded her a copy of the original email with all tax documents including the 1099 that the IRS said was missing. Unfortunately for me Sheila overlooked/did not include that 1099 in her calculations. To date, October 2021 I have not heard from Shelia Jenkins/S&E Family Tax. I have called, texted and emailed her several times. I am very disappointed because I’ve been a loyal customer of hers for 10 plus years. I feel her behavior has been very UNPROFESSIONAL! I would not recommend her services to anyone.

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