Client Reviews of Jason Trafford

My wife and I contracted this individual (Jason Trafford) and his firm to file our taxes for 2016 and that was a huge mistake! We met with him in early March of 2017 to complete our taxes and we trusted him that all would be okay. We grew concerned when we began getting the runaround on numerous occasions. The first red flag was when we didn't receive copies of our filing and also our confirmation that our filing was confirmed by the IRS. It took several attempts and requests to get our copies and then after that we still asked for proof that our filing was accepted by the IRS. Still to this day, this has not been sent to us. In February of 2018, we received a letter from the IRS that they received our payment of $9095 but had no filing as to where to apply it to?? After informing him of this he scoffed and said that the IRS screws up all the time and he would call to get it straightened it out (never happened)! He claims that a picture of his computer screen from his smartphone is proof of our filing when it clearly is NOT! We then also received a letter from AZ Dept of Revenue in August that we had penalties with them for not filing!! We paid them late fees in the amount of $99.72!! He proceeded to advise us to simply reduce it from his invoice! Seriously?! We ended up meeting with the IRS directly who first hand told us that they never received a filing from his firm. I then took a copy of our filing to the IRS myself to get the filing filed (already late) due to his negligence and incompetence of a business person. When I explained to him that we were now going to have to pay late fees and interest he stated that he would fix it all with a letter of abatement and explanation from his firm. That never happened either!! We later receive another letter from the IRS that our tax filing also had errors on our dependents and we were now subject to more of a tax deficit, late fees and penalties totaling $3794.61! He is completely untrustworthy!

Services provided:

Jason has been most helpful to me with tax strategies and organizing my business. He has taken the frustration of accounting, payroll, and taxes away! He has left me with no worries!

Total Business Solutions has really helped me get my company get organized. They handled my payroll, monthly sales tax, P&L's and year end taxes. The staff is very attentive and helpful in answering my emails and phone calls. My meetings with Jason are always productive and useful. Greg Moore