Client Reviews of Jacob Trepelkin, CPA

I had a very negative, frustrating experience with this CPA. I came for my appointment with him on-time, and entered into the waiting room. There was no one at the front desk window, but fortunately, there was a call button and the sign with his name above it. I pushed the button, and waited. In some period of time, he came down the corridor behind the door and spoke with me through the front desk window. His pose, his attitude reflected disdain as if he hasn’t expected me to show up for my appointment. In a rude, unprofessional manner he told me that I have to wait or leave - up to me (!) I asked him how long he'd expect the wait be, and his answer was another 20 min or so, and again, he “advised” me to leave or re-schedule my appointment if I prefer. He hasn’t apologized for putting me in such a situation, for not calling me beforehand to re-schedule – he was plain rude and unprofessional. This kind of behavior is unacceptable in any business and under any circumstances, but especially in the current times of coronavirus pandemic, where we all should be kind and respectful, and value each other’s time. With the above, I left without filing my taxes with him. It’s not worth it to have any business relationship with the “professional” like this one.

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