Client Reviews of Roseanna J. Lockwood

Terrible terrible tax preparer. Last year she was so good and advisable I was really excited to get my taxes done this year. I gave rose my tax documents last year and she had filed them in three weeks. But this year, I gave her my receipts and EVERY THING on January 23. It is March 13 and she still haven’t filed my taxes!! I also paid her $80 at that appointment to file my taxes and send paperwork to the people who rented chairs to me. She LIES and says I never paid her!!! Totally a lie. So I paid her AGAIN!!! And she still tells me the taxes ain’t ready!! I MADE FREQUENT calls to check in my taxes in case there was any questions. Her assistant BRENDA always claims to pass my messages and didn’t. They both lied weeks ago and said they were going through my receipts and things would be done. They LIED. Also, how do u go through and “categorize” my receipts without making a single phone call to me to clarify what’s what??? I am highly unsatisfied with her professionalism this year and will be sharing this review on every platform I have.

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