Client Reviews of Cherina D. Hart, CPA

I don’t usually like to leave a negative review, but I feel compelled to do so in this case. Cherina was my CPA from 2012-2018. I hired her to do my taxes for my small home-based business, because tax preparation is not my forte, and I want a professional who knows the rules/laws, etc. when it comes to tax deductions and preparation. I was never informed that you could not claim a landline if just one was present, nor could I claim my cell phone bills, because the auditors say that you would have one regardless of the business. Also, I provide all income and expenses, counting on the CPA to know what is deductible, and what isn’t. I cancelled Cherina services in 2018 when her rate suddenly doubled. I could no longer afford her. But a few months ago, I was informed that I was to be audited for 2018. There were several red flags, including almost double allowable deductions for home improvements made for my home business. I emailed Cherina, and forwarded the specific categories they would be looking at, and questions that the auditor needed answered. She sent the entire file (which I didn’t need), charged of course for the copies, and mailing which I understand, but she also charged a substantial consulting fee. There was zero consulting, and I told her this when I received the invoice. She initially sent an invoice, which I never received. She sent another invoice adding on a $35 late fee. I paid the bill minus the late fee, due to not having received the original bill. She apologized that I didn’t receive the initial bill, and said nothing in response to my declining to pay the late fee. I just received another bill for the $35 late fee balance. This I feel is extremely unfair, and cold on her part. I also don’t care for her new tagline, “be well” which she thinks she sounds like she cares, but in fact she does not. Hire her if you want to eventually be audited, with minimal support, and no apologies for her errors.

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