Client Reviews of Jeanette J. Rosenbaum, EA

She is good at preparing your taxes, but horrible at customer service. Good luck getting her to return a call! Her business voicemail wont except vmails because it is always too full. I usually call a million times. She never returns calls on her cell phone either. I have to hunt her down night and day every year to get my taxes done. Even though she is good, it usually takes me a month or so just to get ahold of her. I can't get ahold of her now and I have been trying since the first week of January. At this point I am looking for someone else.

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