Client Reviews of Donald E. Wood

I hired Don Wood to prepare my 2015 taxes and was not pleased with the service or outcome of my return. When I received a letter from the state telling me there was an error ,I tried repeatedly to contact Don Wood via phone and e-mail. I even drove to his office from Dublin but no one seems to be there during off season. He made no attempt to get in touch with me even though I marked my e-mail as urgent. I started feeling panicked and reached out to another firm and had a CPA look at the return prepared by Wood Bookkeeping. The CPA found multiple errors and had to file an admended federal and state return which I had to pay for. The new firm also told me Wood Bookkeeping outsources its e-filing and I most likely paid extra for that service. When I checked my checking account, sure enough an out-sourcing company had drafted money from my account and I hadn't even noticed. I thought licensed preparers had to do their own electronic files, but I guess not. The CPA firm was more economical than Don Wood too although he puts out coupons to lure new clients in all the time because of his lack of service in my opinion. From this point on, I will use a CPA firm that files their own and answers my calls and e-mails. It's a shame for those who will be expecting something, but will actually get very little.