Client Reviews of Rachael Hilburn, AFSP

I contacted Rachael a few years ago about a few IRS notices I received. She discussed in great detail over the phone about the process to get me back on track with IRS. After speaking with her, I was relieved and immediately scheduled an appointment to see her. She was extremely knowledgeable about taxes and made me feel confident that she would resolve everything quickly and appropriately. Within a few days, she had 3 years of my taxes filed and established an affordable installment agreement with IRS. She explained everything in complete details on my notice, installment agreement and each tax return she filed for me. That alone, assured me that I found the right tax preparer to use. Never had any preparer in the past actually take time to help me understand my taxes. And she still walks me through every detail every year. I don't have to ask questions because she covers anything I could think of and more. I'm now finally current on my taxes and receiving a decent refund, too. I will never use another tax professional again. I've had 4 years of exceptional service with Rachael! She makes everything easy and as convenient for me as she possibly can. Very personable, friendly and genuinely cares about helping you. I can contact her with anything I may be curious about and she quickly answers all of my questions. It's really nice to know I can call her anytime and she answers. Not many out there that go above and beyond for you, as she does. Great person all the way around. Definitely recommend using her to everyone I know. My friends and family that use her now all agree on how great she is, too. If you're looking for an excellent tax service, Rachael, is by far the best I've ever used.

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