Client Reviews of Cindy L. Campbell

I have been using Hileman's Tax Services for many years. This year, like other years, I submitted my information, along with my son's, weeks prior to the April 15th deadline. Both were completed. Mine submission to the IRS was e-filed. It did not go through and they did not tell me this. Months went by and since the copy they went me said I was to receive a refund, I called. They resubmitted a hard copy. This time around, I received a letter from the IRS stating that, not only were they charging me because the return was 5 mos late being filed, I owed them because the accountant miscalculated and put in that I was owed a child tax credit. I might be able to overlook this, except for the fact that my son's return was in the same envelope with all of his information in it and cleary she could have seen that I no longer qualified for said child tax credit. I will take secondary responsbility for not looking at my returns. Shame on me, I trusted a professional for what they are trained to do. Never again.