Client Reviews of Deborah Hernandez

Ms. Hernandez’s secretary gave me two appointments to complete the taxes and both times could not receive us because she said, she had an emergency. After 8 days with no response I called the secretary again and she said that she didn't knew nothing about Mrs. Hernandez and did not knew when she would return to the office, and she gave me the option to pick up my documents. The next day I received an unfriendly call from Ms. Hernandez asking me more information about my expenses. I coordinated again with the secretary an appointment to deliver additional information and Mrs. Hernandez was not in the office again. When I asked return me my documents, Ms. Hernandez refused to give me my documents, claiming she had already done the work. She said that she do not returned my documents until she receive the pay for her work. Ms. Deborah Hernandez completely lacks respect and responsibility towards their customers. No one seems to know what being fair, ethical and moral. La secretaria de la Sra. Hernandez me dio dos una cita para completar los taxes y en ambas ocasiones la Sra. Hernandez alego que no podia atendernos por que que tuvo una emergencia. Luego de 8 dias sin recibir respuesta sobre los documentos que habia dejado en la oficina llame y su secretaria me indico que no sabia nada ella y que no sabia cuando ella volveria a la oficina, que si queria recoger los documentos que pasara por la oficina. Al dia siguiente recibi una llamada de la Sra. hernandez no muy amable pidiendome mas informacion para hacer los taxes. Coordino nuevamente con la secretaria una cita para entregar la informacion adicional y la Sra. Hernandez tampoco estaba en la oficina. Cunado pido que me devuelvan los documentos, la Sra. Hernandez se nego a entragarme mis documentos alegando que ella ya habia hecho el trabajo. Dijo que no me los entregaria hasta que le pagara. La Sra. Deborah Hernandez carece totalmente de respeto y responsabilidad hacia sus clientes. No parece conocer lo que es ser razonable, etico y moral.