Client Reviews of K. J. Lamb

This entity apparently does not know when the deadline is to file tax returns for LLCs. Even though we used them for years for our personal returns, the first year we hired them to do taxes for our newly formed LLC, they missed the filing deadline. We found out when the IRS sent us a penalty notice. After we paid the penalty and wanted reimbursement, KJ refused to communicate with us.

Services provided:

Worst tax preparer ever.

KJ Lamb is great. Super easy to work with. My taxes are very complex and she zips through them in no time at all. She is super friendly and funny. I have recommended many friends to her. I used to have to drive to her place to do them, now all I have to do is scan and send, they schedule a phone appointment and I am done. They handle everything. She has done my families taxes for many years and I have never had any issues with them. One less thing to worry about!

Having met many accountants face-to-face in the past, this is the only accountant that insists on phone meetings. No wonder. Lamb is rude, arrogant, and unprofessional. A face-to-face meeting would probably exacerbate her lack of professionalism. We had politely asked about a couple numbers on a tax return she prepared. And after brushing us off for 2 weeks, she mistakenly thought we questioned her intelligence and years of experience. Having never questioned her competency, we just politely asked how something was calculated but somehow she easily took offense and didn’t want to do our future returns. Her ego is apparently too big to handle questions on how she made her calculations. For the record, she did in fact make a couple mistakes in our return. Also she told us, her own clients, that she doesn’t have time to go through our emails. This is particularly aggravating because outside of the scheduled phone appointment, the only way to communicate is through emails. However, she had no problem inappropriately expressing her political views on healthcare or comparing her own financial situation to our own. She only writes in ALL CAPS, which highlights her lack of etiquette. SHE EITHER DOESN’T KNOW OR DOESN’T CARE THAT ALL CAPS IS ANNOYING AND LIKE YELLING FOR NO GOOD REASON. And she writes all this from her AOL account. Hey, the 1990s called and they want their AOL installation CDs back. Despite spending years servicing tax returns, she apparently hasn’t learned that a tax professional should be responsive and place the client first, Well, if she can’t handle questions about her clients’ tax returns and thinks she is infallible, then she obviously wasted many years in the wrong profession.