Client Reviews of Phyllis M. Spears

DO NOT GET YOUR TAXES DONE HERE! YOU'VE BEEN WARNED! THIS is ABSOLUTELY the worst experience I've had in my life of doing taxes. Ms spears not only had me send my information and sit on it for two weeks, but never had the courtesy to return ANY of my phone calls. I called three days in row after a week of no response. She told me the two days I called her on her "off" day that she was "under the dryer" and that she would be calling me when she left. All LIES!!!! Then after two weeks of only me reaching out to her unprofessional establishment does a secretary call me and tell me that ms. Spears will not be doing my taxes. After she told me that she started them. I asked why and she said she didn't know! This is by far the WORST experience and to think I had prospective people interested in a company like this! I will always tell my experience to anyone willing to listen ANYWHERE! ANYTIME!