The Worst Tax Preparer Reviews

Client Review of

Jason Trafford

Phoenix, AZ

Peoria, AZ
October 27, 2018

My wife and I contracted this individual (Jason Trafford) and his firm to file our taxes for 2016 and that was a huge mistake! We met with him in early March of 2017 to complete our taxes and we trusted him that all would be okay. We grew concerned when we began getting the runaround on numerous occasions. The first red flag was when we didn't receive copies of our filing and also our confirmation that our filing was confirmed by the IRS. It took several attempts and requests to get our copies and then after that we still asked for proof that our filing was accepted by the IRS. Still to this day, this has not been sent to us. In February of 2018, we received a letter from the IRS that they received our payment of $9095 but had no filing as to where to apply it to?? After informing him of this he scoffed and said that the IRS screws up all the time and he would call to get it straightened it out (never happened)! He claims that a picture of his computer screen from his smartphone is proof of our filing when it clearly is NOT! We then also received a letter from AZ Dept of Revenue in August that we had penalties with them for not filing!! We paid them late fees in the amount of $99.72!! He proceeded to advise us to simply reduce it from his invoice! Seriously?! We ended up meeting with the IRS directly who first hand told us that they never received a filing from his firm. I then took a copy of our filing to the IRS myself to get the filing filed (already late) due to his negligence and incompetence of a business person. When I explained to him that we were now going to have to pay late fees and interest he stated that he would fix it all with a letter of abatement and explanation from his firm. That never happened either!! We later receive another letter from the IRS that our tax filing also had errors on our dependents and we were now subject to more of a tax deficit, late fees and penalties totaling $3794.61! He is completely untrustworthy!
Client Review of

Sarah E. Swisher

Collinsville, OK

Claremore, OK
October 12, 2018

Please do not use Premier Tax Services and Bookkeeping Solutions out of Adair, soon to come to Claremore. I am disappointed with her customer service and work ethic. She came to our home in March and filed returns for myself, husband and son. She was very nice and completed our returns at our home and told us she would return our paperwork, once she organized it, the following week. We paid her and went about our business. My husband and I have received our money. My son received his federal but not his state. As a first time filer he needed to verify his identity and we needed his W-2 to do so. This is May, still no returned paperwork and I needed to get it to send in son's W-2 so he can get paid. "Oh I'll do it for him, it will be quicker". Here it is October, after numerous texts and phone calls with minimal response from Premier owner, still no paperwork returned when I have been promised numerous times she would meet me. And come to find out, she did not file the paperwork needed for my son to verify his identity, so he still has not been paid and hopefully he does not get in trouble. I didn't have a problem with her work or her, she was very sweet. I have a problem with the lack of ethics and professionalism when it comes to doing what is right. I did a review on her business Facebook page and she has taken it down. It's not just us, she has done this to a friend of mine as well. She will not answer her calls or texts and still has ALL her paperwork. I am not out to ruin this person or business but I dont want this to happen to someone else. I have requested that she please return our personal property and I will let it be. I just don't understand!