The Worst Tax Preparer Reviews

Client Review of

Danielle L. Rienks, CPA

Jacksonville, FL

Jacksonville, FL
February 22, 2021

I was introduced to Danielle by a friend and we met to discuss transferring my business into an S-Corp before the end of the year. Our meeting was on 12/26/2020. She indicated that we would be able to accomplish it no problem, we could back date it. She insured me it would be fine. I sent her the documents that she needed to proceed, all usernames/passwords on December 31. She's confident, charming, and actually a pleasure to be around. Well. I barely heard from her all of January. I sent her an email indicating we needed to change my Registered Agent, and she asked for my credit card information and did nothing with it. Time moves on, and long story short, I have all of her log in data on quickbooks, and the first time she even looked at my information on intuit was on February 1. Maybe that's SOP for accountants in the industry, so we'll shrug that one off. Well, she missed an appointment to discuss some very important matters. I needed to file 1099's to my employees, we needed to talk about the change to S-Corp, state sales/use tax, and we still didn't resolve the registered agent issue. Well, she missed a meeting, then another, because it was superbowl Sunday, and 4pm was apparently interfering with her social activities. Then she was about to miss a third meeting when I started to threaten legal action. She proceeds to have an hour long conversation about my account where she has no idea what's going on, and she can't complete a sentence without slurring or drifting into a completely different topic or idea. I fired her. She said that she has done her job and that she will not be refunding me any of my $3600 retainer. I would like to warn you about using her for your accounting services.
Client Review of

Edith H. Nguyen

Denver, CO

Denver, CO
February 13, 2021

Edith Nguyen is an extremely incompetent tax accountant who has mad errors on every single year of my tax returns and when brought to her attention, she rudely refused to fix and amend it. In addition , she stated that she’s not open for discussion on her mistake and refused to make it right for me. When I hired a new CPA, that new CPA stated she made mistakes on every single year of my tax returns since I’ve been having Edith Nguyen at H & N services do my tax returns. Not only was she too arrogant to admit to her incompetent work, her demeanor was outright obnoxious and rude when brought to her attention . She refuses to reply to any questions and would put me at the end of her priority since I already paid her. She was too busy trying to make more $ and focusing on volume of clients rather than delivering quality and completed/correct tax returns with no errors. She would try to aim for number of clients than to pay attention to details on tax returns to benefit the clients . She extremely pushy at rushing clients’ tax returns just so she can gain her selfish financial gains to do volume rather than quality work. Her mistakes resulted in me having to pay more in taxes. This discount tax accountant was so incompetent that when another CPA who now services my tax returns brought up Edith’s mistakes, Edith don’t even offer to amend and make it right and in addition , no apologies from Edith as well for my time , head headache , and $ spent of paying to do her due diligence as a tax accountant over the past several years. Don’t waste your time and money paying such an incompetent tax account . You’d receive a more accurate tax return if you choose to hire someone else who is more qualified and competent! Trust me! Good luck !