The Worst Tax Preparer Reviews

Client Review of

Sholonda Nobles

Lugoff, SC

Columbia, SC
March 12, 2021

The woman (Mrs. Nobles) that runs this place did a sub par job and then lied. They reviewed our previous tax returns and we answered an extensive questionnaire and they still did our taxes incorrectly. She came downstairs in a night gown and barefoot asking us to excuse her as she had not gotten any sleep in 3 days. She talked about not being able to work the remote, her son's home schooling, being in the hospital multiple times, almost dying, cheating death and her new home she was having built. I had to redirect her back to talking about our taxes. I never suspected she would be cheating us! We explained our confusion over finding an honest tax preparer and she promised she would take care of us! Months later, when we got a letter from the government stating we had not filed our taxes, she said she would take care of it, but sent us no proof. We were only calling to set an appointment to file taxes for this year when we noticed she began ignoring our emails, calls and text messages. We went by her office and it was shut down. I finally caught her off guard by calling her late on the weekend and she accidentally answered. She was very rudely screening the call and when I told her who I was she started yelling at me. She said we did not pay her for her work. I told her she got our situation completely wrong and would not allow me to speak even though I listened to her. When I suggested she had us mixed up with someone else, she denied it. So I told her she must be just lying then, she hung up ! DO NOT USE MRS. NOBLES, you will REGRET IT!
Client Review of

Isnel Sanon

Jersey City, NJ

Brooklyn, NY
March 10, 2021

I contacted Mr Isnel on 07/15/2020 for my 2019 taxes. Because it was almost the deadline to file I made sure he could do it in time and he assured me he could. He then asked me for all needed information, which I provided. I thought he submitted my return on 07/17/20, but he informed me that he filed for an extension, which is understandable, and it was approved. He assured me he would submit my return on 07/20/20, and this is when I received copies of the form I thought was sent to IRS. I then contacted IRS a few days later to work on payment arrangements. They could not see my 2019 return, but both the agent and myself assumed it was just too soon. I regularly checked my IRS account and never saw updated information for my 2019 taxes. I tried calling Mr Isnel who assured me everything was fine. Fast forward fo December 07/2020 I started getting really worried because it was just too long for my information to not be showing on my IRS account. I get into my account and it says the due date for my 2019 passed. I sent Mr. Isnel a screenshot and he said I must be in the wrong website, which is ridiculous. From that day until the beginning of February 2021 he has been assuring me that everything was fine and IRS had issues, which was true, so I trusted him. However I asked for a better proof that my taxes were submitted, and he told me it will send it to me, but never did. This is when I started to get really suspicious. On 02/23/2021 I logged into my IRS account once more, and surprise surprise my 2019 tax return is showing, but with 02/10/2021 as a receiving. I texted Mr. Isnel to get an explanation because I KNOW, from filing my taxes myself since 2011, that it does not take 8 MONTHS for IRS to reveive taxes return. I got a very condescending text in reply. All he needed to do was check when I was reaching out during all these months and recognize his mistakes. Because of this man's shady ways I am out of the $175 I paid him and IRS charged me a fee of $562.14 for failure to file my taxes. I should not be the one responsible for this charge and this man should not even be able to be in this profession. He was trying to take advantage of the fact that he thought I did not know anything about taxes. I cannot imagine how many people were fooled by Isnel. Do not trust him at all. His ways and responses are disgusting and I am reporting him to IRS.
Client Review of

Glenda G. Jones

Battle Creek, MI

Mattawan, MI
March 9, 2021

Had gone here for taxes for 4-5 years in total. The last 2 filing years (2019/2020 taxes) was nothing but a complete hassle. Alix, one of the granddaughters/nieces, doesn't follow direction to detail. You can give her your information to have direct deposit, she will input the wrong information and cause delays in your return, and that was for my wife and my 2019 return year and they claimed they couldn't fix anything on it even though they had time due to the IRS had not even sent the return yet. For 2020, Angie was the tax preparer, and this year there was something completely off about how the return was filed. Had direct deposit set up for the refund, and instead of calling when they got a notification about the refund being rejected due to a supposably "power outage" they just left it alone. So my wife called 2 separate days in regard to the situation and the lady answering the phone was snippy and rude (one of Glenda's granddaughters/nieces). They stated it was then mailed out, yet after speaking with various tax preparers/tax managers, found out that in order for the return to be mailed my wife's and my signature would be needed on the forums, which they never asked for. So unless they are forging signatures of people who have their returns mailed due to difficulties on E-File, then they are breaking the law by not asking for signatures or clients and forging it. Had to eventually just go somewhere else to get my taxes done due to all the games this place plays on its' clients. NEVER will I, or my family be returning here.
Client Review of

Joey Graves

Upper Marlboro, MD

Suitland, MD
March 6, 2021

Service from, Joey Graves, terrible and VERY unprofessional. This man is almost impossible to get in contact with, even if you paid him already to do your taxes for you. He gets back in contact with you when he feels like it , if at all. So you would find yourself reaching out to him repeatedly, three times or more, until he decides he wants to respond. He doesn’t know how to communicate and if you bring his unprofessionalism to his attention, he becomes disrespectful. As someone who provides services, you shouldn’t be putting your clients or customers on the back burner, ESPECIALLY when dealing with their taxes, and especially when they have paid you. I’ve attempted to contact him four times or more , via text and call, never got a response. He tells family members to relay a message to me about an issue that concerns MY taxes , yet hasn’t reached out to me. As soon as I tell him how unprofessional he is , and that I want my the money reimbursed and that I will look else where, guess what he finally responds and says okay and claims I’m being disrespectful . Not exactly sure how , when I’m stating that his service, communication and his professionalism is terrible and unacceptable. For someone to be dealing with your PII, they should never be unavailable, & yes things happen but that’s why it’s necessary to communicate and let that person know something and not leave them in the dark until whenever you feel like it. I highly do NOT recommend.