The Worst Tax Preparer Reviews

Client Review of

Aquinas L. Jones, CPA

Richmond, TX

Newark, NJ
July 22, 2020

Aquinas Jones is not a CPA that operates with integrity therefore I would not recommend him to anyone. This has been a nightmare...I paid him a deposit out of good faith because I was initially excited to work with Aquinas (as he came recommended) and he took advantage of me…Once I got the agreement back from Aquinas (a week later, because he told me he was busy working with other clients) it was a really high quote and still said “estimate and not invoice with a final cost.” I sent the agreement around to people I know and trust as I was looking for Aquinas to work with my small business long term and was advised against signing the agreement, and told I was being charged an additional $200 per return above the average costs for a basic 1040 filing. I called Aquinas to address my concerns and during that call based on his responses decided I will not move forward with signing an agreement and requested my deposit returned, he happily responded he would do so to myself and my witnesses who were present. As per his outlined contract work begins once 50% is paid, I still owed $1200 in order for that requirement to be met alongside a signed agreement. After hanging up the phone, Aquinas not only cut off all communication with me he started IGNORING all my calls and email correspondences after being so accessible before?!?! I reached out numerous times asking him to please do the right thing and return the money as he said he would, and he refused to respond to me. Once I escalated the claim with PayPal demanding the money back, he resurfaced but only to state his claim directly to PayPal as to why he should NOT return the deposit he agreed to return to me. I received no explanation from him directly or any services/tax filings, I am highly disappointed in how Aquinas has demonstrated his professional character.
Client Review of

Irene Czarnecki

Hewitt, NJ

Hewitt, NJ
July 13, 2020

If there was something lower than one star she would earn it. Irene has my returns since 3/22. She acknowledged receiving them via email due to COVID on 4/6. I reached out to her in June. No answer. July 7. Left a message, emailed. Irene called back and left a message saying they would be done tonight she HAS my paperwork. July 9th No returns. I left message again. She actually returned the call prob because I called her office AND cell number. She said my returns will be done Thursday now. Nothing July 10. No email, calls. Nothing. July 13th I call again in between my own job. Spoke with a juvenile that sounded 16 years old or younger. She took my name and said I can come in and sign them but being that I checked the IRS site they were never filed. I told the young girl this. Puts me on hold. Gets back on and said Irene will call back. Irene does call back and said she now can’t locate my documents I had emailed her on March, that she acknowledged and then acknowledge on 7/7 saying “they’re next in my pile of 20. “. Now I’m concerned. This person has my SSN on my documents and claims now they’re lost. On her computer somewhere. I send them again. She said she will do them tonight and call me at 9-9:30pm. Not a single call! I left her a message. I texted her. I emailed her. And no response. How is this person an actual accountant? Totally disorganized. Unprofessional. Loses your sensitive information. My info could be floating around in her messy office. Now they are due in two &&%# days and I have to go find someone else all because of the incompetence of one person who shouldn’t be in business no less licensed.