District Heights, MD
May 136, 2023
Not responsive, argumentative before checking on facts, not interested in putting effort listening to you as a customer, she only cares to file ASAP so she gets paid.
But if the State or IRS has any questions, she is almost impossible to get hold of. This year I didn't get my federal return so I contacted the IRS to find out that the bank information was wrong, and I have to wait another six weeks to get this issue resolved. Whenever I asked her about the delay, she says it hasn't been long. Yet on the IRS website it states three weeks is the wait time, so I have no idea what is she talking about.
I would stay as far away from her as possible. This person doesn't know taxes, nor does she care about us, her customers. I am defiantly filing with someone else. Never in my whole life in the United States that I had such experience. This is the first time ever.