Miami Gardens, FL
April 21, 2022
I would NEVER, when I say NEVER i mean just that, PATRONIZE this business by any means!!!!!
Greta is so UNPROFESSIONAL on so many levels let’s start there, let alone where is the customer service. Smh
Also, you will sit there ALL DAY, just to get your taxes done…
She does NOT return text nor phone calls. (Red Flag)
She acts as if you don’t matter and mind you WE pay her. Now let’s speak on that.
She charges different amounts every year and your taxes are the same every yea; meaning you itemize everything yourself, present it to her neatly broken down, so all she has to do is go over it for accuracy and punch it in the computer and her fee is over $$$ for a single filer, what a rip off!
This year is the last straw and make me want to look into her work and speak with someone Legally, because we have questions regarding our refund amount and she is NOT getting back in contact with us.
Mind you she did the refund, NEVER called us to tell us the amount of the refund nor her fee, which changed constantly. There is no standard amount so she charges off the top of her head.
Who does that!
So do you think that’s PROFESSIONAL????